All purchases made in our online store are subject to these general terms and conditions set forth in this document. Sales are sales held at a distance regulated by Spanish legislation on the subject.
1. Identification. is a business unit belonging to AC Grupo Distribuidor Eléctrico SL society legally constituted in Spain with CIF. B-93170082 and with tax residence in Melilla Avda 8 L1, 29630, Benalmádena, Málaga (Spain).

2. Activity.
AC Grupo Distribuidor Eléctrico SL, is a society that seeks the distribution and sale of wholesale and retail, both locally and online and by phone, both nationally and internationally.

3. Content and information provided. establishes a series of processes performed by our team of professionals along with our technology to provide all the information on our website clear and truthful manner. reserves the right to modify the commercial offer presented on our website (changes to products, prices, promotions and other sales and service) at any time.

In the case that at some point a mistake of any kind at all times outside our control, should occur it would be corrected immediately. There is a typographical error in one of the displayed prices or product characteristics, and a client has made a purchase decision based on that error, will inform the client of the error and the customer is entitled to cancel the purchase no cost on their part.

The descriptions of the items appearing in are indicative of each product and as we repeat in many of our descriptions, the properties attributed to each of the stones have not been demonstrated or proven by our company, Zero design our products based NONO exclusively on the aesthetic and design of each of our pieces aspects.

We return to remember that every stone has its own nuances and shades that make them unique, this means that images of products appearing on our website may vary more or less the final product received by each client.

4. Prices and taxes.
All prices of our products always include value added tax (VAT) and Recycling (WEEE) if applicable. For international sales will be made outside Spain and for sales to the Canary Islands, Ceuta and Melilla, the costs of customs clearance and import taxes are not included in the product price or the shipment, and shall be paid on arrival by the receiver of the goods in the event that these exist.

The prices of our products are set by default in euros, although the customer can change the currency in the main bar of the home page. Due to fluctuations in exchange rates, establish its own exchange rate according to the average of a given period will change over time. If the customer wants to pay in Euros, so simply select euro as currency when buying the product. The prices of the products we sell in may be revised and modified without notice if circumstances require at any time.

5. Sales System.
To make your purchase, you just have to select the product you want in our website and click Add to cart.

6. Payment by PayPal.
• Credit Card (Visa, Visa Electron, MasterCard, American Express, etc...).
Since we guarantee that each of your transactions with us is 100% safe. All operations involving the transfer of bank data is performed using a system based on standard security technology SSL (Secure Socket Layer) secure environment. All information that you transmit is encrypted through the network and only receive our bank.

At the end of the buying process having chosen to pay by credit card, you connect via secure connection directly to PayPal, where you bring them your card details and requesting you validarás. PayPal then indicates whether the operation is under our system and automatically start processing your order. not record this information in its database and that has no access to it.

• By PayPal:
PayPal is the leading business confidence in online payments, enables buyers and businesses to send and receive money online. PayPal has over 100 million accounts in 190 countries and regions.

PayPal helps protect information from credit cards with the best security systems and fraud prevention sector. When you use PayPal, your financial information is never shared with the seller.

Make purchases or send money with PayPal is free. You can buy and pay conveniently by saving your information with PayPal.

7. Forms, expenses and shipment term.
Shipments are made through transport companies with which we have preferential agreements and shipping costs are always FREE to any destination worldwide.

Once we receive your order, this is made immediately within that never exceed 24 hours. When the order is made, it will be sent to the destination that we have indicated, with the delivery of:

Shipments to Spain: 2 to 3 days (working)
Shipments to the rest of Europe: 4 to 5 days (working)
Shipments to the rest of the world: from 7-8 days (working)

The goods travel fully insured and customer should report any problems as breakage, to claim the replacement of the material within a period of 24 hours following receipt thereof. After these 24 hours, the companies no longer take care of the damaged equipment, so seek the least damaging solution for both parties.

The bearings are always FREE for all shipments and destinations.

Transport times may be altered by extraordinary incidents in the transport and difficulties in delivering goods (for example, storms or strikes).

For if there are problems delivering a contact phone number in your account that the buyer must provide be introduced.

8. Return Policy, cancellations and product changes.
Our policy, complying with current legislation, is to grant you the right to return any of our products within a period of 14 days from the date of receipt, provided that you maintain its original packaging or seal has not been opened or used. not return the amount of such return or will make any forwarding of the product itself, until it has verified the receipt and status of the product being returned. In case of return refund the customer within 15 days of receipt, the amount paid by the client system indicating, excluding shipping costs incurred.

In case of return for exchange of opinion, the transport costs borne by the customer. To enforce a refund should contact us at the email

If you just want to cancel an order, you can do so provided we have not proceeded to the submission. In this case you should wait to receive it and to its return provided that the above requirements are met.

If what you want is change the product due to a defect of it, you can contact us by email As we proceed we receive your change and you ship it back at no charge. If you just want to make an exchange for another item or reference, you have to bear the cost of return and new shipment.

9. Customer Obligations. client agrees at all times to provide truthful information about the data requested in the registration forms that identify the buyer and shipping addresses and billing, as well as keep them updated at all times. gives consideration of customer or consumer who consign their data correctly, truthfully and in good faith, so that the provision of false data, and carry the consequences provided by law (Penal Code, sections 248 , 255, 387, 392, 395, 623) to the client involves the loss of the status of consumer and anticipated benefits to consumers.

The customer agrees to accept all terms and conditions contained in these Terms and Conditions of Purchase understanding that reflect the best possible service for the type of activity that develop. It also agrees to hold in confidence and with the utmost diligence their personal access codes to our website.

The customer agrees to allow the delivery of the requested order facilitating a delivery address where it can be recepcionado within the usual time of delivery of goods (Monday through Friday from 9:00 to 13:30 and 16:00 to 18 : 00). If the office is better than home address, please provide the second direction.

In case of default by the client of this obligation shall have no liability for delays or failure to deliver the order requested by the customer. Note that you can give the address suits you best depending on your circumstances.

10. Data Protection Act. guarantees the protection and confidentiality of personal information, addresses, payment and any other type provided by our customers.

All information provided by our customers or its employees, will be included in an automated personal data created and maintained under our responsibility.
For technical reasons, for the proper performance of the purchase order cursada your data should be made available to In the event that the information supplied is associated with a purchase, Spanish legislation obliges us to maintain at least five years so it can not be deleted or corrected if the customer requests it. request your authorization to treat your data in the manner and for the purposes just indicated. If you do not want such processing is carried out and have not made any purchases, please send us an e-mail to, writing in the Subject: Low and your data will be destroyed.

However, and as provided in the Data Protection Act, Law 15/99 of December 13, client may at any time exercise their rights of access, rectification, cancellation and if so revocation consent in the Act and other regulations that develop writing to our email address, writing in the subject: Baja.

The contents of this page can change in accordance with the requirements of the legislation of each moment, so you should check it regularly.

11. Privacy Policy.
AC Grupo Distribuidor Eléctrico SL guarantees the confidentiality of the data.

In value the trust you have placed in us. Therefore, ensure the confidentiality of your data is our utmost commitment. The ideas, suggestions or any other information you choose to share with us, will be used solely to provide better service.

12. Applicable law and jurisdiction.
The purchases made in AC Grupo Distribuidor Eléctrico SL They are subject to Spanish law.

In case of any conflict or discrepancy the applicable jurisdiction will be that of the Courts of Malaga (Spain).

13. Guarantees. ask the customer invoice to exercise the guarantee for all products that may be defective. This will be indispensable. The material will be shipping by the customer, and the replacement and shipping (after checking), free through the middle that considers most appropriate, within approximately 15 days. makes every effort to provide the information on the website is accurate and error free.

At the moment a customer registers, all data are incorporated into our database, used solely to process your order and to send information on offers and services that may be of interest.

In compliance with the provisions of Law 15/1999 of 13 December, and later to be developed, customers may at any time exercise their rights of access, rectification, cancellation and opposition of their data personal communication in writing. is subject at all times to the Spanish legislation.